Terms and Conditions

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Effective Date: April 1, 2025

Last Updated: August 26, 2026

Welcome to OnPoint Medical Solutions LLC (onpointmed.com). These Terms and Conditions ("Terms") govern your access to and use of the website, services, communications, and digital platforms operated by On Point Med ("Company," "we," "us," or "our").

By accessing or using onpointmed.com, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, do not use our website or services.

The content, text, graphics, images, and other materials available on onpointmed.com are provided for informational and educational purposes only

• No Doctor-Patient Relationship: Visiting or interacting with this website does not establish a physician-patient or healthcare provider relationship between you and On Point Med.
• Consult a Professional: Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read on this website.
• Emergency Situations: DO NOT USE THIS WEBSITE OR SMS MESSAGING FOR MEDICAL EMERGENCIES. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

By providing your phone number and opting in to receive communications from On Point Med through our website forms or portal, you agree to the following messaging terms:

• Service Description: We use our telecommunications systems (including Zoho Voice) to send transactional and operational SMS messages, such as appointment reminders, account notices, and clinical follow-ups.
• Message Frequency: Message frequency varies depending on your interactions with us and your scheduled appointments.
• Rates & Charges: Message and data rates may apply depending on your wireless provider plan.
• Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP or CANCEL to any message received from us. You will receive a final confirmation text acknowledging your opt-out.
• Support & Help: Reply HELP to any text message or via email orders@onpointmed.com for assistance.
• Data Privacy: Mobile opt-in data and consent will not be sold or shared with any third parties or affiliates for marketing purposes. Please see our Privacy Policy for full details.

You agree to use onpointmed.com solely for lawful purposes. You are strictly prohibited from:

• Using the site in any manner that violates local, state, federal, or international laws or regulations (including HIPAA).
• Attempting to probe, scan, or test the vulnerability of our network, hosting infrastructure, or communications tools.
• Transmitting any unlawful, fraudulent, defamatory, or harmful material through our contact forms or interactive portals.
• Using automated scripts, scrapers, or bots to collect information from the website without our express written consent.

All content on onpointmed.com—including text, trademarks, logos, graphics, images, software, and design—is the exclusive property of On Point Med or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written authorization.

Our website may contain links to third-party websites or services (e.g., patient portals, payment gateways, or third-party scheduling tools) that are not owned or controlled by On Point Med. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Accessing third-party sites is done at your own risk.

• "As-Is" Provision: The website and all content are provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied.
• Limitation of Damages: To the fullest extent permitted by applicable law, On Point Med, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or our communications services.

You agree to defend, indemnify, and hold harmless On Point Med and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or misuse of the website.

These Terms are governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or the website shall be instituted exclusively in the federal or state courts located in Salt Lake County, UT.

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to onpointmed.com with an updated "Last Updated" date. Your continued use of the website following any changes signifies your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

OnPoint Medical Solutions

Website: onpointmed.com

Email: orders@onpointmed.com

Phone: 801-332-9117